NetSupport are delighted to announce that leading Canadian retail conglomerate, Hudson’s Bay Company has extended its use of our remote access solution NetSupport Manager.NetSupport Manager has proved the ideal remote access tool, helping the central IT team provide an effective and timely support service across all sites in Canada.Providing complete compatibility with today’s modern corporate networks, NetSupport Manager combines comprehensive multi-platform support for Windows, Linux, MAC, and Mobile systems with a range of PC management tools designed to ensure that critical IT infrastructure is available when needed most.About Hudson’s Bay CompanyThe Bay is the flagship department store within the Hudson's Bay Company. With 92 locations from coast to coast, the Bay is a full-line department store chain focused on high fashion merchandise in apparel, accessories and soft home categories. The Bay offers quality....
The fifth ICT Branding Expo, recently held in Kathmandu, provided the ideal environment for educators from across Nepal to access the latest classroom technology.
The Orange County Convention Center once again proved the perfect host for this year’s FETC education technology conference and expo. The NetSupport team would like to thank everyone who popped by our booth and we hope you have taken away some exciting ideas that will help enhance your computer lab teaching and your day-to-day IT support needs. We very much appreciate the positive feedback received over the course of the show.
Hopefully you’ll find time over the next few days to review the product information we supplied and download our free product trials. You might a....
New NetSupport Manager v11 offers a fresh user experience with a restyled interface, performance improvements and a range of shortcut features that now make it even easier for you to support the diverse range of systems now in use across the modern enterprise.
NEW - Support for Intel® vPro™ Technology A number of manufacturers are shipping servers, laptops and desktops that support Intel® vPro™ technology. NetSupport Manager 11 can now be configured to browse for this capability (even where a NetSupport Client isn’t installed), listing the machines as a separate group in the Tree View and enabling a range of remote functions to be performed where previously a physical visit to the machine would have been required.
These include the ability to power-on, power-off and restart the remote machine when performing out-of-hours maintenance. View and reconfigure BIOS information and, if necessary, boot from a remote operating system image.
When plugged into AC power, the above can be performed on a notebook system wirelessly.
NEW - Quick Access Toolbar The new Quick Access bar conveniently highlights those individual machines or groups of machines you most recently connected to. By clicking on the required machine you are presented with a pop-up display that provides easy access to a range of common remote control features such as, Connect, View, File Transfer, Registry Edit (if enabled at the client) Inventory, Remote Command Prompt and Chat.
NEW – Quick Search Also added to the Quick Access bar is a Search box enabling you to specify the name or partial name of a group of Client machines that you particularly want to find. The search results are added as an extra category in the Control Window Tree View.
ENHANCED – Customise Details View When the Control Window is set to ‘Details View’, you can include additional columns of information for each Client. Particularly useful when connected to laptops, you can view the status of wireless networks and display the machine's battery strength. (This information is also shown in the system tray when a Client View Window is open.)
A new ‘Last Connected’ column has also been added to the Details View which displays the date/time that Client was last connected to.
ENHANCED – Multiple Monitor Mode NetSupport Manager’s support for users running multiple monitors, has been enhanced. In Thumbnail View, if a Client Thumbnail is indicating the presence of multiple monitors a drop down list is provided from which you can select the monitor to display.
ENHANCED – File Transfer A number of efficiency improvements have been made to the File Transfer process.
With a View Window to a remote Client open, you can now conveniently drag and drop files and folders from the Control machine's Windows Explorer (including the desktop), directly to the remote desktop. Similarly, drag and drop can be used to transfer files and folders from the Control machine’s Explorer to the File Transfer Local, Remote or Distribution windows.
Particularly useful when performing a lengthy transfer, optional check-boxes have been added to the Progress dialog that enable the operator to indicate if they want to respond to or skip warning and error messages that may appear during the procedure. If skipped, a summary of the messages will appear at the end.
When deleting files you can choose to ignore all deletion prompts.
In a change to the way Deleted Files are processed, when removing items from the local machine, the file is now sent to the Recycle Bin rather than deleted immediately.
The order of columns in the local File Transfer Window can now be rearranged by dragging and dropping the column heading to the new position. The new layout will be preserved for future use.
ENHANCED –Terminal Server Support Installing and configuring NetSupport Manager for a Terminal Server environment is now a more simplified and seamless process.
The Client is no longer started as an application when each Terminal Server session commences. Instead it now detects when it is running on a Terminal Server and spawns a new Client process for any additional Terminal Server sessions that are opened. The previously supplied Terminal Server Configuration Utility is therefore no longer required. Remote Control performance is also improved in this new version.
ENHANCED - Windows 7/Vista/Server 2008 Performance NetSupport Manager v 11 offers noticeable improvements to operability and performance for remote control of Windows 7, Vista and Server 2008 based machines, as well as added support for handling User Account Controls.
ENHANCED – Audio Support Adding to NetSupport Manager’s bi-directional Audio Support, version 11 extends your ability to monitor audible content at the remote machine by including application sounds.
ENHANCED – Remote Power Management (Wake on LAN) across subnets Extending existing local network support in earlier versions, NetSupport Manager 11 now allows an Administrator to remotely power on or off computers across the entire enterprise further assisting in Remote PC maintenance as well as delivering an additional tool for reducing PC energy cost wastage.
New user requested features, enhanced usability, and a lot more. View a list of what's new or watch a product tour.
Use it for 30 days on up to 10 computers.