The University of Applied Sciences Osnabrück has two campuses located in Osnabrück itself and a branch campus 80 kilometres away in the town of Lingen.

Providing support for the University’s IT infrastructure is no easy task given the dispersed nature of its network and the requirement to maintain the availability of key systems for the 8,000 plus students and 500 staff! However, since installing NetSupport Manager, the market-leading Remote Support tool, the University has seen a marked improvement in service levels.

The key to successful remote support solutions is the ability to locate and connect to devices no matter where they are and NetSupport Manager provides a range of secure connectivity methods all as standard.

Systems that may ordinarily be out of range to some products are easily catered for thanks to NetSupport Manager’s Internet Gateway technology which facilitates seamless remote control between PCs th....

Finland's premier Education Technology event EDUCA has just closed its doors after a busy two days and NetSupport's partner in the region, Netmedia, were on hand to demonstrate the latest updates to its range of educational software.

Market leading Classroom Management solution NetSupport School attracted most attention as Netmedia's Margaretha Karlsson explained; "For many visitors it was their first opportunity to see at first hand version 10.5's new Audio Monitoring component. NetSupport are always one step ahead when it comes to evolving their products and with increased use of technology in the teaching of modern foreign languages this new feature provides an exciting and innovative link between visual and audible class monitoring. NetSupport's investment in localising the product for the Finnish market also played a big part in the large number of leads we have come away with."

"The interest in NetSupport Manager was another highlight ....

Papio-Missouri Natural Resource District in the state of Nebraska use a combination of NetSupport technologies to manage their IT infrastructure and support their ‘roaming’ workforce.

The challenge was two-fold:
- Decisions on the upgrade and roll-out of new technology relied on providing management with accurate up-to-the-minute Hardware and Software Inventory reports.
- A fast and reliable Remote Control solution was needed to support the districts workforce, many of whom work on the move and use a variety of machines including laptops and netbooks.

IT Manager Trent Heiser explained the reasoning behind the Districts decision to choose NetSupport; “We had tried a variety of solutions but constantly had connectivity issues trying to ‘remote-in’ to our various locations. Since deploying NetSupport Manager we’ve had no such problems, we have been able to support all sites in the district remotely saving us time....

Following a recent upgrade to their Business Continuity facilities, which included the installation of a state-of-the-art Fire Suppression system and additional Data-Centres, the Peterborough Evening Telegraph paid a visit to the Market Deeping site to check out what NetSupport have to offer company's looking to implement an effective 'Disaster Recovery' plan.

Thanks to their investment, NetSupport are confident that they offer customers one of the premier Business Continuity, Disaster Recovery and Co-location services in the region.

For more information and to arrange a tour of NetSupport's facilities contact Ravi Pathak, r.pathak@netsupportsoftware.com.

To read the full Evening Telegraph article CLICK HERE.

“We needed our Paris office to see and work on our computers in Bournemouth. We selected NetSupport Manager as it came highly recommended,” explains Charles Duval, Admin Manager.

“The main benefit of NetSupport Manager is the time saved. Problems are now fixed within minutes and directly on our machines, we don’t have to wait for someone to travel to our office or try and explain over the phone.”

About Efret Ltd
Efret is a specialist carrier providing European transportation solutions. With decades of experience in the international transport and freight forwarding industry, we offer shippers and carriers Europe wide access to market driven opportunities.

Accurate communication in supply chain logistics is vital. We never assume that ‘no news is good news’ and continuously monitor all consignments from door to door.

For further information, visit Forces Recruitment Services (FRS) choose NetSupport Data Centre for their Customer Centric approach